Yes, two-factor authentication (2FA) is genuinely important — especially if you regularly deposit or withdraw from your account. With 2FA enabled, even if someone gets hold of your password, they still can't log in without the OTP sent to your phone.
Steps to activate:
Once enabled, you'll be asked for an OTP each time you log in from a new device or at set intervals. With 2FA active, withdrawal requests may also require additional verification — this is to protect your funds. If you run into any issues, Help Center get in touch.
Steps to activate:
- Log in to Krikiy and go to the profile icon in the top right corner.
- Open "Account Settings" or "Security Settings".
- Go to the "Two-Step Verification" or "Two-Factor Authentication" option.
- Choose the mobile OTP method and verify your number.
- Confirm activation using a test OTP.
Once enabled, you'll be asked for an OTP each time you log in from a new device or at set intervals. With 2FA active, withdrawal requests may also require additional verification — this is to protect your funds. If you run into any issues, Help Center get in touch.
Follow these steps to make a withdrawal from Krikiy:
If you have an active bonus with unmet wagering requirements, the bonus portion will be held — but you can still withdraw your real cash balance. If KYC isn't complete, your first withdrawal will be blocked — so upload your documents in advance.
- Log in and go to the "Wallet" or "Cashier" section.
- Select the "Withdrawal" or "Withdraw Funds" option.
- Choose your payment method — bKash, Nagad, or Rocket.
- Enter the amount (minimum ৳500) and provide your mobile banking number.
- Confirm with your OTP.
If you have an active bonus with unmet wagering requirements, the bonus portion will be held — but you can still withdraw your real cash balance. If KYC isn't complete, your first withdrawal will be blocked — so upload your documents in advance.
KYC (Know Your Customer) verification at Krikiy is mandatory under the terms of our international license — particularly before your first withdrawal.
Required Documents:
Required Documents:
- National ID card (NID) — clear photos of both front and back
- Selfie — a photo of you holding your NID
- Proof of payment method (if required) — confirmation of bKash/Nagad number
- Log in and go to the "Profile" or "Verification" section.
- Click on "Identity Verification" or the "KYC" option.
- Upload photos of both the front and back of your NID.
- Upload a selfie of yourself holding your NID.
- Submit and wait for confirmation.
Bet settlement rules for cancelled or incomplete matches depend on the situation. Krikiy follows international Sports Betting rules:
If the match is fully cancelled: If a match is cancelled before it starts, all bets are voided and your full stake is returned to your account — usually within 30 minutes to 2 hours.
If the match is abandoned after it has started: For cricket, if the required number of overs have been completed and the ICC or the relevant governing body has declared a result, bets are settled based on that result. If the required overs have not been bowled, bets are generally voided and stakes returned.
For parlay or multi-bets: If one leg is cancelled, that leg is removed and the bet is recalculated using the remaining legs, with the odds adjusted accordingly.
Full Terms Terms & Conditions Available under the "Betting Rules" section on the page.
If the match is fully cancelled: If a match is cancelled before it starts, all bets are voided and your full stake is returned to your account — usually within 30 minutes to 2 hours.
If the match is abandoned after it has started: For cricket, if the required number of overs have been completed and the ICC or the relevant governing body has declared a result, bets are settled based on that result. If the required overs have not been bowled, bets are generally voided and stakes returned.
For parlay or multi-bets: If one leg is cancelled, that leg is removed and the bet is recalculated using the remaining legs, with the odds adjusted accordingly.
Full Terms Terms & Conditions Available under the "Betting Rules" section on the page.
You can find all of Krikiy's active promos and bonus offers in a few places:
1. Rewards page: Find all active bonuses, cashback offers, and special tournament promos in one place here.
2. After logging in — your dashboard: Personalized offers for you appear in your inbox or as banners.
3. Krikiy app notifications: You'll be notified via push notification whenever a new offer is available — App Download it so you never miss out.
Update schedule: During major tournaments (IPL, World Cup), new offers may be added daily. During regular periods, fresh promos are added weekly. Monthly loyalty bonuses are issued at the start of each month.
Each offer has its own validity period and wagering requirements — read the terms before claiming any offer. Expired bonuses are cancelled automatically.
1. Rewards page: Find all active bonuses, cashback offers, and special tournament promos in one place here.
2. After logging in — your dashboard: Personalized offers for you appear in your inbox or as banners.
3. Krikiy app notifications: You'll be notified via push notification whenever a new offer is available — App Download it so you never miss out.
Update schedule: During major tournaments (IPL, World Cup), new offers may be added daily. During regular periods, fresh promos are added weekly. Monthly loyalty bonuses are issued at the start of each month.
Each offer has its own validity period and wagering requirements — read the terms before claiming any offer. Expired bonuses are cancelled automatically.
Krikiy is an internationally licensed online betting platform. As a condition of its license, Krikiy is required to follow specific rules — including keeping member funds separate, ensuring fair play, and providing responsible gaming tools.
How your security is guaranteed:
If you have any concerns about trustworthiness About Us View full company and license details on the page. For any questions, email us at support@krikiy.best.
How your security is guaranteed:
- 256-bit SSL encryption — all transactions are secured.
- Member funds are kept separate from the company's operational funds.
- RNG (Random Number Generator) certified — outcomes are never predetermined.
- KYC verification is mandatory — to prevent underage access and fraud.
- Regular third-party audits.
If you have any concerns about trustworthiness About Us View full company and license details on the page. For any questions, email us at support@krikiy.best.
Your Krikiy account gets locked after 5 consecutive incorrect password attempts. This is a security measure — it also stops anyone outside from breaking into your account.
Quick fix:
To avoid this issue in the future, consider using a password manager or in the app Set up biometric login.
Quick fix:
- Wait 30 minutes — A temporary lock lifts automatically.
- Log in with OTP — On the login page, use the "Log in with OTP" option — no password needed.
- Reset Password — Click the "Forgot Password?" link and have an OTP sent to your number.
To avoid this issue in the future, consider using a password manager or in the app Set up biometric login.